Name: Accordio
Rating: 4.8 (150 reviews)

Question 1

How much does Accordio cost?

Accepted Answer

Accordio offers two plans: Starter (Free) with a 2.5% platform fee per transaction, 20 AI credits/month, and 5 e-signatures/month. Legend ($29/month) has zero commission (only Stripe fees), 200 AI credits/month, and unlimited e-signatures.

Question 2

Do I need a Stripe account?

Accepted Answer

Yes, to receive payments from clients you'll need to connect a Stripe account. This is a one-time setup that takes about 5 minutes. Stripe handles all payment processing securely. You can use Accordio without Stripe if you only need contracts.

Question 3

What fees do you charge?

Accepted Answer

On the Starter plan, we charge 2.5% per transaction. On the Legend plan, there's no platform fee - you only pay Stripe's processing fees (typically 2.9% + $0.30 per transaction).

Question 4

Are contracts legally binding?

Accepted Answer

Yes. E-signatures collected through Accordio are legally binding under the ESIGN Act (US) and eIDAS (EU). Each signature includes a timestamp, IP address, and audit trail for legal compliance.

Question 5

Do my clients need an account?

Accepted Answer

No. Clients can view contracts, sign documents, and make payments without creating an account. They receive a secure magic link via email that gives them access to their documents.

Question 6

What are AI credits?

Accepted Answer

AI credits are used when you interact with the AI assistant - generating contracts, creating invoices, or getting advice. Starter gets 20 credits/month, Legend gets 200 credits/month. Credits reset monthly.

Question 7

How does milestone escrow work?

Accepted Answer

When a client pays for a milestone, funds are held securely by Stripe until you submit the deliverables and the client approves. Once approved, funds are released to your account.

Question 8

How fast do I get paid?

Accepted Answer

Standard payouts arrive in 2-3 business days. Legend subscribers can enable instant payouts to receive funds immediately (additional Stripe fees apply).

Question 9

Can I export my data?

Accepted Answer

Yes. You can export all your contracts, invoices, and client data at any time from Settings. Contracts can be downloaded as PDFs.

Frequently Asked Questions

How much does Accordio cost?

Do I need a Stripe account?

What fees do you charge?

Are contracts legally binding?

Do my clients need an account?

Can I save contracts as templates?

What are AI credits?

How does milestone escrow work?

How fast do I get paid?

What happens if I cancel my subscription?

Can I export my data?

How do I get help?

How do I request a feature?

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